Shipping, Warranty, Refunds
Shipping, Warranty and Refund Policy
Process
Typically, your custom rings will be in your hands in 2-3 weeks after we've finalized your design. However, because each ring is different, the time it takes to complete your ring may vary. Here's a rough breakdown of how long each part of our process takes.
Production: Approximately 2 weeks
Once you've ordered a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.
Shipping
Shipping: We ship Priority Mail within the U.S. Please contact us for international shipping rates outside of the U.S.
Warranty
Our rings are built to last but accidents and scratches can happen. If your ring needs a touch up/polish/repair, please reach out to us,
we will be more than happy to help. (Buyers are responsible for shipping costs)
WARRANTY DOES NOT APPLY TO COST OF REPLACEMENT GEMSTONES OR GOLD.
Please contact us for more details about your ring.
Size
Unfortunately due to all rings being custom made to order, We cannot offer a refund due to the wrong size specified when order is placed,
to change your choice of size please contact us within 24 hours of purchase.
Refunds & Cancellations
We accept cancellations as long as you contact us within the first 48 hours of your order being placed.
If you request a cancellation after the 48 hour period, we may cancel your order for a materials and processing fee.
We are unable to process refunds for any Custom Rings once the creation process has started.
Since every custom ring is made to your specifications.
If you have any questions on how a custom design will look, please reach out to us.
We will not process a refund on a custom order because you do not like how it turns out.
Please contact us with any questions you might have.
LittleDetailsCustom@gmail.com
Process
Typically, your custom rings will be in your hands in 2-3 weeks after we've finalized your design. However, because each ring is different, the time it takes to complete your ring may vary. Here's a rough breakdown of how long each part of our process takes.
Production: Approximately 2 weeks
Once you've ordered a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.
Shipping
Shipping: We ship Priority Mail within the U.S. Please contact us for international shipping rates outside of the U.S.
Warranty
Our rings are built to last but accidents and scratches can happen. If your ring needs a touch up/polish/repair, please reach out to us,
we will be more than happy to help. (Buyers are responsible for shipping costs)
WARRANTY DOES NOT APPLY TO COST OF REPLACEMENT GEMSTONES OR GOLD.
Please contact us for more details about your ring.
Size
Unfortunately due to all rings being custom made to order, We cannot offer a refund due to the wrong size specified when order is placed,
to change your choice of size please contact us within 24 hours of purchase.
Refunds & Cancellations
We accept cancellations as long as you contact us within the first 48 hours of your order being placed.
If you request a cancellation after the 48 hour period, we may cancel your order for a materials and processing fee.
We are unable to process refunds for any Custom Rings once the creation process has started.
Since every custom ring is made to your specifications.
If you have any questions on how a custom design will look, please reach out to us.
We will not process a refund on a custom order because you do not like how it turns out.
Please contact us with any questions you might have.
LittleDetailsCustom@gmail.com